Safety and Awareness
for our Seniors and Caregivers

Steadfast Home Care Services is Committed to Keeping our Clients and Caregivers Safe

We are actively monitoring the progression of the coronavirus, COVID-19. Our office is working to ensure that we have the most accurate and latest information on the threat of the virus. We have put measures and practices in place to protect our community: clients – especially seniors, caregivers and our staff.

We would like to thank all of our dedicated and hardworking caregivers who understand the severity of the coronavirus and continue to follow our policies and protocols, to keep our clients and themselves safe. We would also like to express our gratitude to all of our care partners – for your commitment, flexibility and support. We would not be able to do this important work without all of you.

    Client & Caregiver Safety

    Steadfast Home Care Services remains focused on providing Quality Home Care and Service with Compassionate Caregivers. This is even more important during the COVID-19 pandemic.

    To help slow the spread of the coronavirus (COVID-19), we follow the guidelines and best practices from the Centers for Disease Control and Prevention (CDC).  Our professional caregivers are trained to reduce the risk of diseases including COVID-19 infection, while providing care services.

    In addition to following CDC guidelines to manage infections, Steadfast Home Care Services also other safety measures and offers additional programs during the COVID-19 pandemic:

    Caregiver Wellness Screenings Before Visiting Clients

    Our Steadfast Home Care software requires our caregivers to complete a wellness screening before they visit a client. Additionally, they are required to report their temperature before leaving for a shift. If they report any potential symptoms or close contact, we immediately remove the caregiver from assignment and refer them to appropriate medical care.  We will also immediately reassign another member of our care team to the client.

    Client Wellness Screenings

    We want to ensure our clients are monitoring their health and immediately receiving care when there are any concerns. The assigned Steadfast Caregiver will conduct a wellness screening for the client before the start of care. Additionally, the caregiver will take and record the client’s temperature before beginning a shift. In the event of any concerns, we will immediately take the necessary steps to protect the caregivers and work with the client to get care they need.

    COVID-19 Training

    • COVID-19 Caregiver Training is provided to each caregiver – this includes the proper use of Personal Protective Equipment (PPE).
    • Personal Protective Equipment – Masks are worn by the caregiver when in client’s within home and/or within proximity of the client. Full PPE is provided in the event a client presents symptoms of an infectious disease.
    • Hand-washing & Sanitizing before coming to a client’s home, while in the home, and after leaving the home. Enhanced cleaning and sanitizing all surfaces such as countertops, tables, doorknobs, & light switches.
    • Social Distancing is required when applicable.

    Be prepared when you do go out.

    • Before going out, check the VDH website to find out if cases are going up in your community and if there are any new stay at home orders.
    • Masks are required in indoor public spaces. Make sure that you remember your mask when you leave your home.
    • Masks do not have to be worn during most outdoor activities. You should wear  amask in outdoor settings if you will be in a crowd of people and can’t stay at least six feet away from others who do not live in your household , or if participating in a group activity that includes chanting or singing.
    • Certain outdoor settings do require the use of masks. It’s always a good idea to take a mask with you in case you need it.
    • Will you be able to wash your hands often when you are out?  If not, make sure you plan ahead and bring hand sanitizer with you. Pack some tissues to cover your coughs and sneezes. Bring your own pen if you need to sign anything. When possible, use touchless payment (pay without touching money, a card, or a keypad).
    • Follow signs for one-way traffic down store aisles, stay behind any shields or barriers, and look for markings on the floor to show you where to stand to stay at least six feet apart from others in line.
    • Make sure the businesses you are visiting are disinfecting and sanitizing surfaces and that employees are wearing masks. While in restaurants, wear your mask when you are not eating and drinking, and don’t forget to wash or sanitize your hands after touching the menu.
    • When you get home, wash your hands for at least 20 seconds right away.


    Be aware of the risks. 

    Ask yourself important questions before you go out –

    • How many people will be there? Will you be spending time with people you do not live with? How much time will you be spending with other people?
      • The more people you spend time with and the closer you are to them, the higher the risk of COVID-19 being spread; you increase your chances of getting COVD-19 and increase the risk of others potentially getting COVID-19 from you if you have the virus, but don’t feel sick and don’t have any symptoms.
    • Will people be wearing masks? Will you be able to stay at least six feet away from others?
      • Staying at least six feet away from others and properly wearing a mask when in public are important to prevent the spread of COVID-19. These precautions are especially important for people at risk for getting very sick from COVID-19, such as older adults and those with other medical conditions.
    • Is the activity indoors or outdoors?
      • Outdoor spaces are safer than indoor settings, especially when combined with other prevention strategies such as wearing masks and increasing distance between people. This is because it is easier to stay at least six feet apart and there is more ventilation (fresh air) when outside.
    •  Am I at risk for serious illness or do I live with someone at risk for serious illness?
    • Can I take time off work if I do get COVID-19?
      • Make sure that you understand your workplace’s sick leave and teleworking policies. People with COVID-19 will need to isolate from others while infectious and might not be able to go to work.

    For more, see Deciding to Go Out.

    Practice Physical Distancing.

    • If you have to go out, stay at least 6 feet away from others.
    • Do not gather in groups. Stay out of crowded places and avoid mass gatherings. If you are in a crowded place or large gathering, make sure to wear a mask and try to keep some space between you and other people.
    • Limit close contact with others outside your household in both indoor and outdoor spaces.
    • If your activity involves exercise, cheering or shouting, which increase respiration, you may benefit from additional distancing (e.g., 10 feet).
    • We all want to get together with friends and family members whom we’ve missed; however, the more time we spend with people we don’t live with, the greater the chance that someone could pass on COVID-19. Keep your visits short, stay at least six feet apart and wear a mask. If you or the person you want to see is at higher risk for serious illness from COVID-19, think about putting off your visit for a little bit longer.

    For additional information see Practicing Social Distancing During COVID-19

    Wash Your Hands Frequently to Limit the Spread of Germs. 

    • Wash your hands with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer that contains at least 60% alcohol, rubbing your hands together for at least 30 seconds until they are dry. Soap and water should be used if hands are visibly dirty.
    • Clean your hands often, especially after going to the bathroom; before eating; after coughing, sneezing or blowing your nose; and after removing your mask.
    • Avoid touching your eyes, nose, or mouth with unwashed hands.


    Wear Face Masks in the Community. 

    • The most important way to protect others and yourself from getting COVID-19 is by staying home as much as possible and staying at least 6 feet apart from others, especially when you visit indoor public places.
    • You could spread COVID-19 to others even if you do not feel sick. Be sure to wear a mask when you come into close contact with anyone outside of your household. This is very important in places where it may be difficult to keep at least 6 feet apart from others.
    • Masks are not needed for going outside by yourself, for example to take a walk or work in your garden when others aren’t around. If you are likely to come into close contact with people from outside your home while outdoors, you should wear a mask.
    • Masks should not be placed on young children under 2 years of age, anyone who has trouble breathing, or is unable to remove their mask without help.


    Know the Signs and Symptoms.

    • People with COVID-19 usually have mild to severe respiratory illness. These symptoms may appear 2-14 days after exposure to the virus:
    • Fever
    • Cough
    • Shortness of breath or difficulty breathing
    • Chills
    • Muscle pain
    • Sore throat
    • New loss of taste or smell
    • Fatigue
    • Congestion or runny nose
    • Nausea or vomiting
    • Diarrhea
    • Headache


    • Not everyone with COVID-19 will have all symptoms and fever might not be present.
    • If you don’t feel well, it is important that you quickly isolate yourself from others to avoid spreading the virus. Even those with mild illness might be able to transmit COVID-19. Talk to your healthcare provider about getting tested for COVID-19.
    • If your illness gets worse, or if you develop emergency warning signs for COVID-19, get medical care right away.
      • Emergency warning signs may include: trouble breathing, pain or pressure in the chest that doesn’t go away, new confusion or inability to arouse (wake up or be alert), bluish lips or face.
      • If you have a medical emergency, call 911. Notify the operator that you have or might have, COVID-19. If possible, put on a mask before medical help arrives.

    Avoid Contact With People Who Are Sick.

    • If you are caring for someone at home who is sick, have the person stay in one room, away from other people and pets, as much as possible. Try to maintain at least a 6 foot distance between the sick person and other members of the household, if possible

    For additional information see Exposure to COVID-19

    Prepare Your Home and Family for COVID-19.

    • Create a household plan of action with your household members, relatives, and friends. Make plans to be able to telework, discuss what to do about childcare needs, and make plans for pet care should you get sick.
    • Create an emergency contact list and identify aid organizations in your community.
    • Plan ways to care for people in your life that are at a higher risk of getting very sick from this illness, such as older adults and people who have serious chronic medical conditions.
    • Get extra supplies such as soap, tissues, cleaning supplies, non-perishable (shelf stable) food items, and pet food so you don’t have to make as many trips to the store as you used to. If you or a household member has a chronic condition and regularly takes prescription drugs, talk to your doctor, pharmacist, and insurance provider about keeping an emergency supply of medications at home. Look to helpful resources, such as this VDH Pandemic Preparedness Checklist.
    • Choose a room in your home that can be used to separate sick household members from those who are healthy. Identify a separate bathroom for the sick person to use, if possible.
    • Talk with your family about COVID-19. Fear and anxiety about a disease are overwhelming and cause strong emotions in both children and adults. Learn more about things you can do to support yourself and your family here.


    Clean and Disinfect Frequently Touched Surfaces.

    • It’s easy to forget that we still need to take extra care to protect ourselves from COVID-19.
    • Keep up the good habits you developed over the past few months by continuing to clean the items and surfaces you touch often, such as phones, keyboards, toilets, faucets, sinks, tables, countertops, light switches, doorknobs, and cabinet handles.
    • Most common EPA-registered household disinfectants will work. Use disinfectants appropriate for the surface.
    • Other options are to use diluted household bleach solutions if appropriate for the surface by mixing 5 tablespoons (1/3rd cup) bleach per gallon of water, or simply use soap and water or an alcohol solution with at least 60% alcohol. Follow manufacturer’s instructions for application and proper ventilation. Never mix household bleach with ammonia or any other cleanser.

    Using Cleaning Products Safely.

    • Many people are protecting themselves and their families by doing extra cleaning and disinfecting but it’s important to do so safely. Calls to Poison Control Centers have gone up since the start of COVID-19.
    • Use household cleaners on surfaces that are frequently touched, such as countertops, doorknobs, phones, faucets, light switches, etc.
    • Do not use household cleaners or disinfectants on bare skin. Do not drink or inhale (breathe in) these cleaners or spray them on your skin. The chemicals can cause injuries or poison you. They will NOT work inside your body to kill the COVID-19 virus.  Soap and water are all you need to safely clean your skin.
    • Do not wash food with bleach or other cleaners or chemicals; this could burn your mouth, throat, or stomach. COVID-19 is not spread by eating food.
    • Read product labels and follow the instructions. Do not mix different kinds of cleaners together. Follow any instructions for wearing gloves and eye protection, such as goggles.
    • Click here for a list of Virginia Poison Control Centers.